Concept Services

Get Leads. Get Sales. Get Revenue. We Open the Door. You Close the Deal.

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With a triple threat of sales development, CRM consulting, and digital marketing services – we can help you generate more leads, get more sales, and generate more revenue. Concept's full suite of business tactics to fuel and optimize your company’s pipeline from start to finish.

When it comes to a strong sales pipeline, you want a partner you can trust to deliver consistent, qualified leads. We specialize in unlocking those hard-to-attain sales and marketing goals that help you sleep better at night.

When you partner with Concept, rest assured, we know B2B lead generation.


Sales Development

Take a Fresh Approach for Appointment Setting and Lead Generation

Utilize Concept to fill your sales pipeline with a steady volume of qualified leads. Our SDRs know how to get past the gatekeeper to generate B2B sales-qualified leads and open the door for your sales team to go in and close the deal. Our unique set of skills and tools - including using HubSpot to track and report all activities - allow for reliable and consistent results.

CRM Consulting

Quit Working in the Dark and Guessing at What's Really Working

Whether it’s Salesforce, HubSpot, or both - our team of CRM experts can help implement, optimize, integrate, and customize these business technologies for your team. As partners of both CRMs, our team can help your business with:
  • Sales Tools and Business Intelligence
  • Marketing Automation
  • Marketing and Sales Integration
  • CRM & ERP Alignment
  • And more...

Digital Marketing

Break the Mold with Your Marketing to Reach New Leads

Concept’s Digital Marketing Agency can help your team generate net-new leads, engage with your current audience to untap dormant value, and grow your overall brand exposure. With a team of specialized individuals, we apply nuanced strategies to laser-focused tactics. These strategies include:
  • Paid Media and Digital Ads
  • Email Marketing
  • Content & SEO Marketing
  • Marketing Automation
  • And more...

Our Team

Jeff Harsh photo

Jeff Harsh

President & Chief Revenue Officer

Joe Stephan photo

Joe Stephan

Vice President, CRM & Marketing Services

Jason Wisener photo

Jason Wisener

Director, Sales Development Operations

Tangee Whapham photo

Tangee Whapham

Director, Digital Marketing Agency

Niki Chance photo

Niki Chance

Strategic Marketing Manager


Excellent customer service, and extremely thorough implementation training sessions. Concept actively listens to your unique needs, and tailors the final product specific to the end user. The whole team has been phenomenal to work with, but I would like to specifically highlight working with Hayden Grover. He is extremely responsive, has excellent product knowledge, and is a great part of the Concept team. I would highly recommend working with Concept and Hayden, you will be in good hands!

Connor Bryant

Environmental Services

We worked with the team at Concept to setup our instance of HubSpot. They helped, setup user accounts, scrub and import data, create reports, installed Outlook extensions and generally highlighted features we may use at a later date. High level of professionalism and serious know-how. Would recommend.

Bob Bonifacio


I've worked closely with the team at Concept for almost a year now, and I can't speak highly enough of their work. They're courteous, professional, responsive--just an awesome group to work with. They don't just do a great job, but they're happy to help push things forward when you're stuck for an answer. The team takes our vision, and turns it into a reality. Their focus on the details, and their eagerness to brainstorm with me to create the best possible design is incomparable. They are an essential partner in allowing me and my business the leg up that we need to thrive.

Stephen Tong

Logistics Supply Chain